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Vic Miles ran Retail Link applications inside Walmart, and he has spent the two decades since on the technology side of the same problem. He led POS strategic applications and application development across 11 years in Bentonville before defining Microsoft's retail technology strategy, running the Walmart account for NCR, and returning to Microsoft to carry global commercial responsibility for its newly formed partnership with Walmart.

He now leads Microsoft's Americas region business across 400 retail and consumer goods clients, where he built an engagement methodology focused on business outcomes and a digital transformation maturity model now widely used as an industry metric. He has represented Microsoft on the ARTS and APQC standards boards. His focus is helping executive teams understand where they actually stand in a transformation before deciding what to build next.

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