Winning More Inside the Store

Most Walmart supplier teams are choosing between executing well and growing. The best ones aren’t.

In this inaugural Supplier Community EXCHANGE! event, filmed live in Northwest Arkansas on March 19th, four veterans with decades of experience across P&G, Walmart, and the supplier ecosystem sit down for an unscripted conversation about what it actually takes to win more inside the store right now.

The discussion covers the full picture: keeping product on the shelf, resolving exceptions before they show up in your numbers, making trade and media investments that actually convert, and building the kind of merchant relationship where you get the call on Friday afternoon instead of a line review surprise. No slides. No sales pitches. Just an honest conversation about what separates the teams pulling ahead from the ones playing catch-up.

In this conversation, you’ll learn:

• Why on-shelf availability is the most important metric most supplier teams aren’t measuring, and what it costs when product sits in the back room instead of on the floor
• How shelf intelligence gives supplier teams visibility that even Walmart buyers don’t have, and how the best teams use it to build credibility
• What slow exception resolution actually costs in lost sales, missed merchant moments, and credibility you can’t walk back
• Why “recovered sales” should be a core KPI for every Walmart team, and how to measure it
• How AI tools are compressing the time between question and answer, and what that frees your analysts to focus on
• The difference between being a thermometer and being a thermostat, and why Sam Walton said it better than anyone

Panelists:

• Joshua Linden, Sales Executive, Bay Cities (Moderator)
• Mike Graen, Principal, Collaboration LLC
• Henry Ho, Co-Founder & Chief Strategy Officer, Storesight
• Cynthia Bonner, Director of Retail Operations, QuaerisAI

About Supplier Community EXCHANGE!
EXCHANGE! is a series launched by Winning With Walmart in Northwest Arkansas. Each event is designed around real conversation, not presentations. Attendees compare notes, ask hard questions, and leave with something they can use the following week. No promotional decks. No vendor pitches. Just suppliers talking honestly about what works.

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